Privacy Policy

Privacy Policy

Last Revised: 05.08.2025

Maxbid (“we”, “us”, or “our”) respects your privacy and is committed to protecting it in accordance with applicable laws and regulations. This Privacy Policy (“Policy”) describes how we collect, use, and share your personal information when you access or use our website at Maxbid.pro, including any subdomain and/or sub-directory thereof, tools, applications, smart contracts, application programming interfaces (“APIs”), or any related services (collectively, the “Platform”). By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not wish to be bound by the terms of this Privacy, please refrain from accessing or using the Platform.

1. Updates to this Policy

We may update this Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. By continuing to use the Platform, you accept the changes. Please check the Platform frequently to view any updates or changes to this Policy. Your continued access or use of the Platform after we have made any changes constitutes your acceptance of any new, amended or updated Policy.

2. Personal Information We Collect

2.1 Information You Provide:

(a) Any information you provide directly when you communicate with us or use the Platform.

2.2 Information Collected Automatically:

(a) Internet Protocol (“IP”) address, browser type, device data, operating system, language settings; (b) Usage data, log data, pages visited, referring/exit pages; (c) Geolocation data depending on your device settings; and (d) Cookies and similar tracking technologies.

2.3 Information from Third Parties:

(a) Public blockchain transaction data that can be linked to you when combined with other information.

2.4 We do not collect more personal information than is necessary for the purposes for which they are collected.

2.5 You represent to us that you have the authority to disclose such personal information for the purpose for which it may be required or any other purpose as mentioned in this Policy.

3. Personal Information Storage

We implement the necessary safeguards to securely store your personal information, using our offline and online technological capabilities, as appropriate. We will keep your personal information for as long as necessary, in accordance with this Policy and as required by any applicable law, and once this time period has expired, we will delete such personal information accordingly.

4. How We Use Your Personal Information

4.1 The personal information we collect is required for legal, compliance or security purposes. Where possible, we shall inform you of the specific purpose for which such personal information is being collected.

4.2 We use your personal information to:

(a) Cater to the specific purpose for which the information was volunteered; (b) Provide and operate our Platform and services; (c) Comply with applicable laws and regulations; (d) Maintain security, and integrity of the Platform; (e) Provide customer support and communicate with you; (f) Send you updates or marketing communications, with your consent; (g) Improve and develop our services; (h) Conduct surveys, research and statistical analysis; (i) Comply with the applicable laws or inquiries from regulatory authorities and enforcement agencies; and (j) For any other purpose permitted by the applicable laws.

5. Why We Need Your Personal Information

In order to access/utilize our services, you need to voluntarily provide us with your personal information, without which it may not be possible for us to provide you with certain products and services. You acknowledge that if you withdraw your consent for us to process your personal information, then we may exercise any rights we may have to refrain from or discontinue providing you with any or all of our services.

6. How We Share Your Personal Information

We do not sell your personal information. We may share your personal information:

(a) To our service providers to help us operate the Platform; (b) For preventing, detecting or investigating offences; (c) For preventing injury or damage, including in respect of our rights, property or personal safety or the rights, property or personal safety of users or other persons: (d) To comply with any judicial proceeding, order of a court or legal process; (e) To assist government enforcement agencies; (f) For obtaining legal advice or in respect of legal proceedings: (g) To take precautions against liability, to investigate and defend against any third-party claims or allegations; (h) To prevent or limit fraud; (i) To protect the security or integrity of the Platform or our services; (j) With you or any person acting on your behalf; and (k) Made at your request or with your consent or the consent of any person acting on your behalf.

7. Cookies and Tracking Technologies

7.1 When you visit the Platform, we may send one or more cookies to your device. “Cookies” are small text files containing a string of alphanumeric characters that may be placed on your web browser when you visit the Platform that may convey to us anonymous information about your preferences and how you browse the Platform. However, cookies do not collect your personal information.

7.2 We use cookies and similar technologies to:

(a) Keep you signed in; (b) Analyze site traffic and usage; (c) Improve user experience; and (d) Detect and prevent fraud.

7.3 All of this information is only stored in an encrypted form. You can adjust the settings on your web browser such that you are informed when cookies are used or to prevent cookies from being used. Please note, however, that if you decline to use cookies, the Platform’s performance may be affected or you may be prevented from using some of our services.

7.4 In addition, we or our service providers may also collect technical information related to your use of our services. This may include, but is not limited to:

(a) Information regarding the web pages of the Platform which you have accessed; (b) The frequency of such access; (c) Your product and service preferences; (d) Your IP address; (e) Your browser type and version; (f) Your internet service provider (“ISP”); (g) Your operating system; (h) Referring or exit pages; (i) The dates and times that you visit the Platform; and (j) The search terms you enter on the Platform.

7.5 Such technical data may be used for administrative purposes to assess the usage, value and performance of our online products and services and with a view of improving user experience. As with cookies, the web surfing information collected is aggregated, anonymous "click stream" and transactional data, and is not associated with any users as individuals.

7.6 You can manage cookie preferences in your browser settings. If you block cookies, parts of the Platform may not work properly.

8. Information Security

8.1 We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or storage is 100% secure.

8.2 We shall limit access to your personal information to only our employees or third parties, as necessary, according to our legitimate business needs. We shall conform to industry standards and practices and maintain appropriate physical, electronic and procedural safeguards and controls to protect your personal information.

8.3 We shall treat the protection of your personal information with due regard and we shall take the appropriate security measures to prevent any unauthorised access to, or alteration, disclosure or destruction, or any accidental loss or destruction of your personal information. Unfortunately however, the transmission of information via the internet may not be completely secure due to factors beyond our control. Although we shall endeavour to do our best to protect your personal information, we cannot fully guarantee the security of your personal information transmitted through the Platform. In this regard, kindly beware that any personal information you choose to provide us with is at your own risk.

8.4 If your personal information is compromised as a result of a breach of our security measures, we shall promptly notify you of such a breach.

9. Minors

Our Platform is not intended for anyone under 18. We do not knowingly collect personal information from minors. If we learn we have, we will delete it. If you become aware of any personal information collected from a minor, please contact us immediately.

10. Data Retention

We keep your personal information only as long as needed for the purposes described in this Policy, or as required by law.

11. International Transfers

Your personal information may be transferred to and processed in countries other than where you reside, including the United States. We take steps to ensure adequate safeguards for such transfers. By providing us with your personal information, you consent to any such transfer of your personal information.

12. Your Rights

Depending on your location, you may have rights to:

(a) Request access to or correction of your personal information; (b) Request deletion of your personal information, subject to exceptions; (c) Withdraw consent for processing where we rely on consent; and (d) Object to or restrict certain processing.

13. EU/EEA Users

13.1 For the residents of the European Economic Area (“EEA”) or United Kingdom (“UK”) (collectively, the “EEA/UK Users”), we shall process your personal information in compliance with the EU General Data Protection Regulation 2016/679/EU (“GDPR”). We will be the Data Controller (as defined under GDPR) and in certain circumstances, EEA/UK Users will have certain rights, including the following:

Access to information

13.2 The GDPR gives EEA/UK Users the right to find out whether we are processing their personal information and, where that is the case, to receive a copy of the personal information we process. We will endeavor to provide EEA/UK Users with an account of their personal information in our possession or control within a reasonable time. Such accounts shall be in respect of how their personal informationhas been or may have been generally used or disclosed.

13.3 We reserve the right to charge EEA/UK Users a reasonable administrative fee for carrying out such a request. Where EEA/UK Users’ personal information is inseparable from the personal informationof other users, we reserve the right to withhold EEA/UK Users’ personal information if permitted by applicable law.

Right to request rectification or erasure of personal information

13.4 EEA/UK Users have the right to request to amend any of their personal information at any time if inaccurate. If any of their personal information is incomplete, EEA/UK Users have the right to have such personal information rectified. EEA/UK Users also have the right to require us to delete their personal information as soon as possible, by emailing us at team@maxbid.pro, in one of the following circumstances:

(a) The personal information is no longer necessary for the purposes of which such personal information was collected or otherwise processed; (b) The personal information has been unlawfully processed; (c) The personal information must be erased for compliance with our UK or EU legal obligations; (d) The personal information relates to a child under the age of 18; (e) An EEA/UK User objects to us processing the EEA/UK User’s personal information and we have no overriding legitimate grounds for the processing; (f) An EEA/UK User withdraws the EEA/UK User’s consent to us processing the EEA/UK User’s personal information and we have no other legal grounds for processing the EEA/UK User’s personal information.

13.5 Please note that it may take up to thirty (30) working days for any such request to be reflected in our systems.

Right to restrict personal information

13.6 EEA/UK Users have the right to request to restrict the processing of personal information if EEA/UK Users object to us processing their personal information and we have no overriding legitimate grounds for the processing or EEA/UK Users think that such personal information is inaccurate, that we are processing such personal information unlawfully, or that we no longer need such personal information for the purposes for which such personal information was collected. While we consider such a request, we will stop processing such personal information within a reasonable time from the date we receive the request. We will notify EEA/UK Users of our decision and any justifications for continuing to process such personal information as soon as we can.

Right to withdraw consent

13.7 If we process EEA/UK Users’ personal information with such EEA/UK Users’ consent, such EEA/UK Users have the right to withdraw their consent at any time. This will not affect the legality of our processing of such personal information up until the point at which consent was withdrawn. Please also note that we may still need to process such personal information on other grounds, for example to fulfill a contract with such EEA/UK Users or as required by law.

Right to object

13.8 EEA/UK Users have the right to object, at any time, on grounds relating to their particular situation, to the processing of their personal information. If we cannot demonstrate compelling legitimate grounds to continue processing such personal information, such processing will cease.

Right to data portability

13.9 EEA/UK Users have the right to request that we transfer their personal information that we have collected to another organization, or directly to them, under certain conditions.

14. Contact Us

For questions or to exercise your privacy rights, email us at: team@maxbid.pro

Last updated